Shipping policy
Shipping Policy
Thank you for shopping with FleaFort™. Below you will find important information about our shipping process.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. If there is a significant delay, we will notify you by email.
Shipping Time
Estimated delivery time: 5–15 business days depending on your location.
Delivery times may be longer depending on where you live, customs processing, or delays caused by shipping carriers. Remote areas may require additional delivery time.
Shipping Locations
We currently ship to most countries worldwide.
If we are unable to ship to your location, we will contact you as soon as possible.
Shipping Costs
Shipping costs are calculated at checkout or may be offered as free shipping depending on current promotions.
Any customs duties, taxes, or import fees that may apply are the responsibility of the customer.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information so you can monitor the progress of your delivery.
Customs, Duties and Taxes
FleaFort™ is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
If your package appears to be lost or significantly delayed, please contact us at fleafort@gmx.de and we will assist you.
Incorrect Address
Please ensure that your shipping address is correct before placing your order.
We are not responsible for packages delivered to incorrect addresses provided by the customer.
Contact Information
If you have any questions about shipping, please contact us at:
fleafort@gmx.de
FleaFort™
Claudie Del Gatto
Via Nurtal 8
Switzerland
Phone: 0767040977